Dispute

A formal conflict resolution flow when buyer and seller disagree about a trade.

Explanation

In P2P, keep all chat and proof on-platform so a dispute can be resolved fairly.

Why it matters

  • It’s the mechanism that protects you when something goes wrong.
  • A strong dispute outcome depends on on-platform evidence.
  • It sets a fair process instead of “who shouts louder”.

Examples

  • “Open a dispute if the buyer claims they paid but you don’t see it.”
  • “Provide proof of payment and chat logs in the dispute.”

Common mistakes

  • Going off-platform, then having no usable evidence.
  • Waiting too long to raise a dispute while the situation escalates.
  • Posting partial screenshots without timestamps or IDs.

Related pages

Related terms

FAQ

What does “Dispute” mean?
A formal conflict resolution flow when buyer and seller disagree about a trade.
Where is this term used on the site?
This glossary page is the canonical definition. Use the related links below to jump into guides and hub pages where the concept is applied.
Is this financial advice?
No. These pages provide definitions and safety-oriented explanations, not investment advice.